What can BCOS do for you?
We focus on optimizing your branch and self-service operations, reducing costs, and enhancing the customer or member experience.
ATM Channel Optimization
By leveraging our proprietary customer behavior algorithms to optimize offsite ATM spending and utilizing analytical tools to assess the total spend per terminal, we help maximize your budget, brand exposure, and revenue potential. While ATMs are often viewed as a necessary cost for financial institutions, they also present significant opportunities for brand visibility, enhanced customer/member experience, and the ability to shift low-yield transactions to a more cost-effective self-service channel.
TCR ROI Review
Do you currently use Teller Cash Recyclers (TCRs) or are you considering implementing them? Many institutions face challenges in understanding the true ROI of their TCR deployments and determining the optimal saturation point for hardware placement and spending. If you're experiencing similar difficulties, you're not alone. Unlike TCR manufacturers, our expertise is rooted in banking. This allows us to help you streamline existing teller processes and seamlessly integrate TCRs to maximize ROI, ensuring your significant hardware investment delivers real value.
ITM Channel Management & Adoption
Deciding to implement an ITM channel can be overwhelming, especially given the significant investment and uncertainty around customer/member adoption. What solutions are available, and which is the best fit for your needs? Should your ITM channel be core-integrated or operate as a dual-entry system?
At BCOS, we are institution-focused and vendor-agnostic, helping you navigate these critical questions. Our goal is to identify the best strategy to achieve your mission and goals--without exceeding your budget. With extensive experience in the ITM channel, including both successes and lessons learned, we guide you through the process to ensure your ITM channel's success. Whether you're considering deploying ITMs or currently have them and are unsure of your ROI, we can help.
Branch/ATM Cash Management Solutions
Cash is one of the highest operational costs in today's branches, second only to personnel. Beyond operational expenses, misallocating cash to ATMs, ITMs, and branches, rather than keeping it in investment account, has become increasingly costly as federal interest rates have surged over the past two years. Our software helps reduce time spent on cash handling in the branch, minimize costly CIT trips, streamline cash reconciliation, and resolve cash discrepancies quickly. It also frees up more funds for your institution's investment accounts. On average, our clients experience a 35% to 55% reduction in cash handling operations and a 20% decrease in cash on hand through our cash management solutions.
ATM Security
Staying ahead of the latest ATM attacks, both physical and virtual, can feel overwhelming. Understanding the available security measures and how they work together to protect your ATM fleet is a complex and ever-changing challenge. Our team can assess your current ATM security processes, offer up-to-date industry recommendations, and keep you informed of new threats as they emerge, ensuring your institution stays protected against potential compromises.
IT Sprawl and Technical Debt Review
As your IT infrastructure grows, it's easy for systems, applications, and hardware to become convoluted, leading to inefficiencies, higher costs, and security risks. Our expert team has decades of experience in streamlining and optimizing IT environments, reducing complexity, and eliminating the costly technical debt that hinders growth.
We work with you to assess, clean up, and reorganize your infrastructure, ensuring that your technology not only works seamlessly but also scales effectively as your institution grows. Let us help you regain control, reduce overhead, and focus on innovation, not maintenance.
Interested in our services? We’re here to help!
We want to know your needs exactly so that we can provide the perfect solution. Let us know what you want and we’ll do our best to help.